Yes. SMP supports static IP assignment through internal configuration, or integration with external network management tools. This enables predictable addressing for critical infrastructure, simplifies firewall rules management, and supports systems that require fixed IP mappings. For optimal deployment Static IPs should be reserved outside the normal scope and documented within the network topology.

None. Subscriber traffic remains uninterrupted even if the SMP platform experiences temporary unavailability. TrafficNone. Subscriber traffic remains uninterrupted during temporary SMP platform unavailability. This is because traffic does not traverse the SMP directly—it operates within the control plane, managing session orchestration and policy enforcement.

While subscriber services continue without disruption, administrative functions such as configuration changes, policy updates, and reporting may be temporarily delayed until the platform is restored. The system is engineered to prioritize service continuity, ensuring operational resilience and minimal impact on end-user experience.

Yes. SMP supports automated recurring (daily/ weekly/monthly) reports and ad-hoc data extraction (up to six months) for operational and analytical insights, while preserving system performance.

MSB offers two models:
1. API-Integrated, where Resellers manage provisioning via secure APIs and/ or their database; and
2. Support-Assisted, where MSB processes service requests within 24 hours.

Both models ensure accurate validation and seamless SMP integration, while allowing for flexibility based on the Reseller’s operational cababilities and architecture.

MSB follows an ITIL-aligned support model designed for operational efficiency and clear accountability. Resellers maintain direct client engagement by providing first-line support, while MSB delivers second- and third-line support for escalations, diagnostics and service execution. All support activities are governed by SLA commitments, ensuring timely and reliable resolution.

Yes. MSB continuously monitors Control Plane connectivity to detect latency, packet loss, or link failures. Proactive alerts support rapid response and SLA compliance.

SMP is a AAA-augmented platform for dedicated private APNs, offering automation and scalability for large deployments.

Managed APN delivers access to a private APN on shared infrastructure, ideal for smaller deployments (<100 subscribers). The Reseller retains the benefits of a secure Subscriber Authentication Gateway for traffic segregation and policy enforcement.

Quota Management enables near real-time tracking of data usage against predefined subscriber quotas. It supports policy enforcement, budget control, and prevents overages — a vital capability for large-scale mobile data environments.

Quota Enforcement works with Quota Management to suspend subscribers who depleted their predefined data limits. Reconnection is blocked until quotas are extended, helping to prevent both bill shock and to enforce usage policies.

Yes. Backed by augmented AAA technologies, the processes are fully automated. These services ensure accurate tracking, real-time enforcement, and minimise manual intervention to maintain service integrity.

MSB Micro Systems services – SMP and Managed APN – support flexible service, SLA and price tiering, enabling you to offer distinct value propositions across industries and client segments.
Each service tier follows a transparent per-subscriber and service-level-linked pricing structure, which you may use as a consistent guideline when shaping your own commercial offerings as a reseller.

Leveraging AAA and PCF services, you would be able to gain near real-time visibility into user consumption and engagement patterns — empowering data-driven audience segmentation [E.g.: Night-time vs Day-time data allocation, consumption and scheduling].nt

MSB ensures service reliability through robust SLAs, proactive support, and scalable infrastructure — helping resellers deliver seamless experiences to their corporate clients, further reinforcing brand trust and client loyalty for the reseller.

Yes. MSB’s proven deployments in varied markets, including IoT, security, finance, education, public, industrial, and resource sectors, provide a scalable foundation for expansion into various horisontal, vertical and emerging markets with minimal friction.

The wholesale tiered pricing structure supports scalable growth by offering resellers predictable cost modelling, enabling margin optimisation as your subscriber base expands.

As a strategic partner, your input directly informs MSB’s product roadmap, ensuring that future enhancements align with evolving market demands and client expectations.

MSB’s commitment to transparency, service excellence, and continuous innovation ensures your brand is associated with reliability, forward-thinking solutions, and client-centric strategy.

MSB Micro Systems functions exclusively as a backend service, infrastructure and support provider. The Reseller maintain full client ownership with regards to commercial -, account management, and client communication activities.
MSB may engage with end-clients upon formal request and with Reseller oversight. This preserves Reseller ownership and ensures a consistent client experience.

SMP supports integration via standard APIs (REST, SQL,FTP) and other standard protocols. It is designed for compatibility with CRM stacks, including client-side provisioning tools. This enables rapid development and seamless interoperability.

MSB’s AUTH, AAA and PCF service modules implement granular access control, and perimeter-based security model. Additionally, MSB achieves this by only working on the control plane and not touching the client’s network directly.

Yes. SMP is built on a scalable architecture with geo-redundant infrastructure, to facilitate horizontal scaling and high availability.
SMP enables flexible subscriber provisioning and service enablement across multiple industry verticals, ensuring consistent reliability and performance.

SMP provides real-time policy enforcement along with clearly defined, scheduled reporting — delivered daily, weekly, or monthly — ensuring consistent and actionable insights. These capabilities support the proactive delivery of tiered services, which resellers may align with the varying needs of their corporate clients and client segments, as required.

MSB Micro Systems delivers service reliability through SLA-governed operational tiers.

We offer two support packages:
CoreEssential: Business Hours SLA with a 98% service availability
BizComplete: 24/7 SLA with a 99.5% service availability

Our SLA and support framework includes:
– Service request management (provisioning, change, cancellation)
– Incident response aligned with ITIL escalation protocols
– Project lifecycle support, including onboarding and configuration assistance
– Uptime guarantees are backed by geo-redundant infrastructure and automated failover.

All services are subject to continuous monitoring, with real-time performance metrics tracked across control plane components to ensure SLA compliance and proactive fault detection.

MSB provides structured technical support throughout the service lifecycle. Based on ITIL, Reseller teams receive guided onboarding, incident and change management, and clear escalation paths to ensure operational continuity and service quality.

Yes. The MSB Micro Policy Control Function (PCF) service module enables automated Quota Monitoring and Quota Enforcement. This allows tailored oversight for data allocations per subscriber.