MSB offers two models:
1. API-Integrated, where Resellers manage provisioning via secure APIs and/ or their database; and
2. Support-Assisted, where MSB processes service requests within 24 hours.

Both models ensure accurate validation and seamless SMP integration, while allowing for flexibility based on the Reseller’s operational cababilities and architecture.

SMP is a AAA-augmented platform for dedicated private APNs, offering automation and scalability for large deployments.

Managed APN delivers access to a private APN on shared infrastructure, ideal for smaller deployments (<100 subscribers). The Reseller retains the benefits of a secure Subscriber Authentication Gateway for traffic segregation and policy enforcement.

MSB Micro Systems services – SMP and Managed APN – support flexible service, SLA and price tiering, enabling you to offer distinct value propositions across industries and client segments.
Each service tier follows a transparent per-subscriber and service-level-linked pricing structure, which you may use as a consistent guideline when shaping your own commercial offerings as a reseller.

Leveraging AAA and PCF services, you would be able to gain near real-time visibility into user consumption and engagement patterns — empowering data-driven audience segmentation [E.g.: Night-time vs Day-time data allocation, consumption and scheduling].

MSB ensures service reliability through robust SLAs, proactive support, and scalable infrastructure — helping resellers deliver seamless experiences to their corporate clients, further reinforcing brand trust and client loyalty for the reseller.

The wholesale tiered pricing structure supports scalable growth by offering resellers predictable cost modelling, enabling margin optimisation as your subscriber base expands.

As a strategic partner, your input directly informs MSB’s product roadmap, ensuring that future enhancements align with evolving market demands and client expectations.

MSB Micro Systems functions exclusively as a backend service, infrastructure and support provider. The Reseller maintain full client ownership with regards to commercial -, account management, and client communication activities.
MSB may engage with end-clients upon formal request and with Reseller oversight. This preserves Reseller ownership and ensures a consistent client experience.

SMP provides real-time policy enforcement along with clearly defined, scheduled reporting — delivered daily, weekly, or monthly — ensuring consistent and actionable insights. These capabilities support the proactive delivery of tiered services, which resellers may align with the varying needs of their corporate clients and client segments, as required.

MSB provides structured technical support throughout the service lifecycle. Based on ITIL, Reseller teams receive guided onboarding, incident and change management, and clear escalation paths to ensure operational continuity and service quality.