POPIA Compliance

Last updated: [Insert Date]

MSB Micro Systems (Pty) Ltd respects your right to privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013. This page outlines how we collect, use, store, and protect your personal information.

Purpose of the POPIA Act

The purpose of the POPIA Act is to promote the protection of personal information processed by public and private bodies, and to establish minimum requirements for the lawful processing of such data.

Scope of Application

This policy applies to all clients, suppliers, employees, website users, and any other individuals or entities interacting with MSB Micro Systems.

What is Personal Information?

Personal information includes any data that can identify you, such as:

  • Full name
  • Identity number
  • Contact details (email, phone number, physical address)
  • Company or employment details
    IP address and online identifiers
  • Any other information as defined under Section 1 of the Act

 

How We Collect Your Information

MSB Micro Systems collects personal information through:

  • Website forms and online communications
  • Email and telephonic correspondence
  • Client agreements and service delivery processes
  • Employment and contractor relationships

 

Why We Collect Your Information

We only collect personal data necessary for:

  • Service delivery and customer support
  • Network access and user authentication
  • Business communication and reporting
  • Employment and HR administration
  • Legal and regulatory compliance

 

Sharing of Information

We do not sell or disclose your information to third parties unless:

  • You have provided consent
    It is required for performance of our services
  • We are legally obligated (e.g., by court order)
  • It is necessary to protect legitimate interests where necessary; third-party service providers are contractually bound to process personal information in accordance with POPIA.

 

Information Security

We implement strict security measures to safeguard your data, including:

  • Secure servers and firewalls
  • Access controls and authentication protocols
  • Regular security reviews and risk assessments
  • Staff training on data privacy principles

 

Your Rights Under POPIA

You have the right to:

  • Request access to your personal information
  • Correct or update your data
  • Object to the processing of your information
  • Request deletion of your information (where lawful and applicable)
  • Lodge a complaint with the Information Regulator to exercise your rights, please contact our Information Officer via the details below.

 

Contact Details – Information Officer

Information Officer: [Insert Full Name]

Email: [Insert Email Address]

Telephone: [Insert Number]

Postal Address: [Insert Address]

 

Changes to this Policy

We may update this POPIA policy from time to time. All changes will be posted on this page with the revised date.